Services
For Your Company's Change Initiatives
Service: ROI Projects / Change Mgmt. & Transformation Consultancy
Measurement of Success: Business Results and/or ROI.
How it works:
Diagnose driving and restraining forces to change.
Design "the transformation journey" to produces sustainable results (short and long-term) based on your specific circumstances.
Use a range of tools (eg Data Science, McKinsey's 7S, Design Thinking, Lean Six Sigma, etc) to engage all levels of stakeholders across Strategy, People, Execution, Process and Technology
"The outcome is above my expectations. Our discoveries on this journey even helped other regions, like India, on how to accelerate their transformation."
Director & General Manager
Konica Minolta
For Your Team's Learning & Development Needs
Service: Training & Facilitation
Measurement of Success: Satisfaction, Learning, Application, Business Results, and/or ROI.
How it works:
Diagnose skill / competency gaps.
Customise and implement skill development programme.
May be delivered as Classroom, E-Learning, and/or Blended-Learning.
Programmes: Strategic Planning, Leadership & Management, Sales & Service Excellence, EQ & People Skills, Personal Development & Productivity, Training Effectiveness, and many others.
"Our managers like Mark's style very much. High EQ during the role plays. Thanks a lot for your flexibility and designing relevant case studies based on our circumstances. We will be rolling out this MDP to China and Australia."
Head of HR, Asia Pacific
H. Rosen Engineering
For Your Leaders' & Talents' Individual Development Plan
Service: Performance Coaching
Measurement of Success: Application, Business Results and/or ROI
How it works:
Analyse and identify barriers to performance or part of succession development.
Coach / mentor the individual to be ready for the target level, role, and/or to close performance gaps.
"It has been 5 months since I left your class. But when I reflected, your coaching was still very impressive to me."
Development & Talent Mgmt.
Tokio Marine Life Insurance
For Your Managed Learning Needs
Service: Outsourcing (Managed Learning Services)
Measurement of Success: Satisfaction, Learning, Application, Business Results, and/or ROI.
How it works:
Increase ROI on training / talent development investments
Agree on business impact and SLA required
Periodically review competency gaps, interventions and progress (improvements)