Service: ROI Projects / Change Mgmt. & Transformation Consultancy
Measurement of Success: Business Results and/or ROI.
How it works:
Diagnose driving and restraining forces to change.
Design "the transformation journey" to produces sustainable results (short and long-term) based on your specific circumstances.
Use a range of tools (eg Data Science, McKinsey's 7S, Design Thinking, Lean Six Sigma, etc) to engage all levels of stakeholders across Strategy, People, Execution, Process and Technology
Service: Training & Facilitation
Measurement of Success: Satisfaction, Learning, Application, Business Results, and/or ROI.
How it works:
Diagnose skill / competency gaps.
Customise and implement skill development programme.
May be delivered as Classroom, E-Learning, and/or Blended-Learning.
Programmes: Strategic Planning, Leadership & Management, Sales & Service Excellence, EQ & People Skills, Personal Development & Productivity, Training Effectiveness, and many others.
Service: Performance Coaching
Measurement of Success: Application, Business Results and/or ROI
How it works:
Analyse and identify barriers to performance or part of succession development.
Coach / mentor the individual to be ready for the target level, role, and/or to close performance gaps.
Service: Outsourcing (Managed Learning Services)
Measurement of Success: Satisfaction, Learning, Application, Business Results, and/or ROI.
How it works:
Increase ROI on training / talent development investments
Agree on business impact and SLA required
Periodically review competency gaps, interventions and progress (improvements)